anonymous

"I just feel so disrespected on how horrible I guys In the register acted over my mom. I leave very near the junction location however today I had to travel from my job in Manhattan To queens to drop some stuff. Therefore I ask my mom to drop 10 mins before I got there to pick up a food order from the tulcingo restaurant. After I arrive I asked if the food should be ready soon. The guy there told me "yes any time now" 10 mins passed and no food. a couple of mins passed and my mom ask if the food is almost ready because I had to go back to work in Manhattan. The guys in the register didn't say anything just open his register took out money and handle out with no words. How disrespectful was the guys being the my mom being a women she just gets no answer just money handle back. Once I saw that I took took the money ask told the guys to cancel the order. The type of disrespect is unacceptable for me. I would still accept if he told her something like "the order will take a few mins, but if you don't mind waiting then I am happy to refund your money" but she didn't get an answer only money handle back. I understand the sometimes this place is busy but at 3:30 pm there was only 3 table and 3 delivery/pick up including minds More then 20 mins for a torta and nachos when they normally take 10 mins or less since all the food there is already cooked. They only heat the the meat to make a torta. The Food is not that great, bad customer service, I am never eating here again, giving my money to the other Mexicans restaurants around junctions bvld"

"January 16, 2020"

anonymous

"Era un buen restaurant , ahora subieron los precios y dan menos comida , el servicio muy malo cuando ordenan tardan mucho y no te mandan la comida como la ordenaste muy malo y para acabarla la mala actitud de los k atienden k pena era buen restaurant"

"January 16, 2020"

anonymous

"Horrible was treated rudely when asked to be delivered the rest of my order since it was done wrong the first time."

"January 16, 2020"