"My family ALWAYS enjoyed the food here. The last time we ordered, the food was off Lo mein noodles were mushy, boneless pork was hard as a rock. That was about a month ago. I ordered again today, my son tasted the fried rice, beef and broccoli and egg roll. He told me to throw it all out and never order from here again… I am disappointed too. What’s going on Are there different owners Different cooks In this economy, we order out very little It’s an expensive treat, that I wanted my family to enjoy. But to pay this , and physically not be able to eat the food is just disgusting….. Oriental Plaza, please explain"

"November 01, 2024"

"To John and the staff who worked very diligently the night of my party 8/2/24 to make it successful, in spite of the blackout. Thank you for your gracious kindness and hospitality of going above and beyond to making an event, that could have been dreadful, a very happy occasion. I will always remember and treasure my 70th birthday celebration at Oriental Plaza."

"August 29, 2024"

"Friday January 6,2024 I ordered shrimp and broccoli combo and sweet and sour with broccoli combo.the shrimp combo was cold and the sweet and sour combo all the coating was off the chicken and some pieces were raw I felt like I was going to throw up. Its usually good food but last nights was awful"

"January 27, 2024"

"Thank you John for being so accommodating and your staff. Absolutely wonderful made my mom’s birthday great absolutely loved the candle addition. Great food, great service we will definitely be back to book my grandbabies birthday in January"

"October 28, 2023"

"Thank you John for being so accommodating and your entire staff You all made my mom’s birthday wonderful we will definitely be back to book my grandbabies second birthday..Thank you again. Great food with great service."

"October 28, 2023"

"Food is fabulous"

"September 09, 2023"

"I'm waiting for my delivery, no one is a anwering the phone"

"July 04, 2022"

"Food tasted amazing, apparently he delivered me right away, but still took almost an hour to prepare. May be a busy day. But well worth the weight and the delivery guy was very friendly"

"July 03, 2022"

"Food was nice and hot and delivered with care"

"April 12, 2022"

"Ordered chicken chow mein, came extremely soggy/ slimy with no noodles could not eat it. Very disappointed"

"March 26, 2022"

"Food is always tasty except this time everything was lukewarm and needed to be reheated. Understandably, it was Christmas Day and the delivery was 45 minutes late,happily some could be microwaved. Some of the dishes came in aluminum pans , they could not be speedily reheated."

"December 25, 2021"

"First time today and when I tell u I wouldn’t go anywhere else the food is amazing I had sesame shrimp I love u guys u will see me a lot ????????????"

"August 11, 2021"

anonymous

"i would go there on thursdays, because i was in the area but last thursday, I was not greeted at the counter.. the 2 people behind it were on the phone and completely ignored me, soa i had to wait for my husband anyway i went to the bar,, SO we ate at the bar and they forgot the soup and salad thta was supposed to come before the meal. and the waiter admonished the bartender right in front of me,, I was very uncomfortable after that so got the bill and left Im not going back ..mind u the food was good but the attitude of the staff left much to be desired ..oh well"

"January 16, 2020"

anonymous

"First time when I went with my son like around march, Had a really bad experience . Waited to long for a table 30 min. The place doesn't look clean and it was really noisy from the party or whatever going on, on the other side. I will never go there ever again."

"January 16, 2020"

anonymous

"I go there from time to time. For the most part its fine the food is ok, the service leaves lots of room for improvement. However, last time I visited it was a disaster. My best friend and I wanted a quick dinner, we got there and they were dead. The server approached us almost right away to ask for drinks, I said we need a min, he came back in 5 and rudely asked if we made up our minds. When we ordered he wouldnt let me substitute a $4 soup for a $2 salad soup was in the combo, I said I dont eat meat so when he said that the combo comes with PORK fried rice, I asked to substitute it for vegetable fried rice again cheaper than the original he refused. So I changed my order completely and got some thing that was half the price. The food wasn't bad but nothing to write home about. NOW THE BEST PART We asked for the check and from the moment we gave them our credit cards to the point when they brought us the cards back 30 minutes passed. For the first 15 min we had no idea what took so long, after all they were DEAD. Then a manager came over and said their credit card machine has malfunctioning. So we sat there for 30 min, anxious to leave and not ordering another round of drinks in fear of it taking another half hour; But even if we wanted to, no one offered us another round not for free nor for money, not a desert, NOTHING. We sat there waiting and enduring a conversation of some Jersey Shore wannabes sitting next to us. Now every place has some issues and that is understandable, but no one should neglect their customers, not when you are dead!"

"January 16, 2020"

anonymous

"Terrible Odor as soon as you walk into the restaurant. The greeter was nice, however the wait staff seemed annoyed to be there and stood there in a large group rather than going around to check on customers and offering refills. None of their services were provided to my group aside from bringing us our food. The food was slightly below average at best. Their soups tasted the way they looked: unappetizing. Lunch specials however are probably one of the lowest prices I've seen on the Island. Although this is not a take-out place and offers a bar/restaurant setting, I will most likely not return here."

"January 16, 2020"

anonymous

"food is very good inside and take out or delivery."

"January 16, 2020"

anonymous

"When i came here with my son about a year ago, the carpet was really dirty like it haven't been clean. The food was not that great at all. Overall satisfaction was not pleasant."

"January 16, 2020"

toastedsalt

"My wife and I just ate here for the second time in about a year. I honestly think this might be the best Chinese food on Staten Island, at least anywhere near the North Shore. The waiters are very friendly and attentive and the prices are not bad, even for drinks. The only problems I have with Oriental Plaza are that they have a very small parking lot and if you don't arrive early you could have a long wait for a table. I actually prefer ordering Chinese food for delivery, but on the rare occasions that I go out for it, Oriental Plaza is the best bet."

"January 16, 2020"

anonymous

"Overall great place for drinks .. But food was bad... The entree was pretty small and the rice you can tell was scooped and places on your plate.. This is when I ate "at" the resturant .. Next time I said hey why not trie delivery with ordering diffrent entrees... Well guess what happened same issue with food and rice .. Then they forgot to bring a 2 liter soda I ordered.. I call back and state the problem .. They say sure be back right away .. 45 minutes passes and finally soda comes back... It felt like it was being stored in the sun.. I called then to now complain that you forgot my soda and 45 you give me something practically undrinkable .. Upset I stated I grossly overpayed for this soda $5.00 for 2 liter..!!! they dident offer to reimburse for the soda.. Never again..... And this time I mean never again..."

"January 16, 2020"

anonymous

"great food"

"January 16, 2020"

anonymous

"have ordered there several times and would say it was average at best and disappointing more times then not."

"January 16, 2020"

Tommy G

"This fine Restaurant offers fast free delivery I would not use any other Chinese Restaurant They also have party rooms and a bar with free parking on the site try them you wont be disappointed"

"January 16, 2020"

anonymous

"Just had my daughter's first birthday here and they did a fantastic job catering the event! Staff was pleasant and very accommodating and the space was perfect for our small party of 42 people. Oh, and the food was excellent too!"

"January 16, 2020"

anonymous

"I am quite upset. I ordered $102 worth of ddfoodo Thursday march 31 around 515 pick up. When I went to put out the food one of the containers was not sealed well. Thus the food fell on the tile and I slipped on it and broke my kneecap and now am in the house and cannot work. I really don't want to sue but I believe I deserve just reimbursement for my pain and aggravation. Thank You."

"January 16, 2020"

anonymous

"I am quite upset. I ordered $102 worth of ddfoodo Thursday march 31 around 515 pick up. When I went to put out the food one of the containers was not sealed well. Thus the food fell on the tile and I slipped on it and broke my kneecap and now am in the house and cannot work. I really don't want to sue but I believe I deserve just reimbursement for my pain and aggravation. Thank You..tact mePlease con"

"January 16, 2020"

anonymous

"Their Japanese lunch specials are more on the authentic traditional side than any other place on the island. Very good Salmon, cooked just right and not dry, the portion is a great size for the lunch specials, not skimpy. And the atmosphere is a pleasure to be in, clean atmosphere, great overall feel feel, fast friendly servers"

"January 16, 2020"

Erin Higgins

"Their filet mignon with vegetables are, quite possibly, the best thing on the menu. It's cooked to perfection and a good cut of meat. Giving them one star because a customer was too irresponsible to also check to see if the top is sealed is just ridiculous. It just goes to show the "entitlement" issue of this island. We've been coming here since it opened, and when it was behind the mall. The owner is always walking around and talking to the guests, the food is always hot and delicious, and it's consistent. They're truly the best Chinese restaurant on this island."

"January 16, 2020"

anonymous

"Great food, nice atmosphere, clean"

"January 16, 2020"

anonymous

"ORDERED FOOD WAITED AN HOUR AND 40 minutes, was informed the driver was sent here first. 30 minutes later I received a call indicating the driver had broke down. Terrible delivery service no apologies not even a free egg roll. Never again!"

"January 16, 2020"

anonymous

"This is a high quality Asian restaurant that is moderately priced. Awesome bar and drink menu, always good service. Good for any size party especially big groups."

"January 16, 2020"

anonymous

"Put an order in and get a phone call an hour later saying it's going to be a half hour till my food was delivered. Obviously they have no clue how to run a business. Think twice before ordering from them"

"January 16, 2020"

anonymous

"By far my favorite and the best spot for some Chinese on Staten Island! The staff is extremely friendly and fun! Love eating here."

"January 16, 2020"

anonymous

"ORIENTAL PLAZA IS ABSOUTLY THE VERY BEST CHINESE RESTAURANT ON STATEN ISLAND AND BESIDES THE FRESHEST WELL PREPARED FOOD THE OWNER DEMANDS A FRIENDLY STAFF AND EXTREME CLEANESS I HAVE BEEN A CUSTOMER FOR A LONG TIME AND WOULD USE NO OTHER CHINESE RESTAURANT"

"January 16, 2020"

anonymous

"I ate at the restaurant a few times, it was great. I ordered something off the lunch special menu the fried rice was terrible. It was bland and looked dried up and tasted horrible. Very disappointed."

"January 16, 2020"

anonymous

"We were customers here for 5 years and were treated badly. We ordered 2 large orders for delivery. The restaurant forgot 1 item. We called and the woman handling phone orders did not believe US. We asked her to correct the problem but gave us a hard time and reluctantly sent us the missing item in a wet bag spite work. We tried to place a new large order today but when the same woman answered the phone and saw our address, we were flagged and she told us to pick up the food or else wait at least 1"

"January 16, 2020"

anonymous

"My daughter had a first birthday party for her son at the Oriental Plaza. The food was delicious, she chose the higher priced menu but everyone was commenting on the choices and the quality of the food. It was not the usual chinese food. We had the downstairs party room which was a little small for her party but was more private for the kids to run around and not bother other customers. Would highly recommend them for a party."

"January 16, 2020"

anonymous

"This is to Chinese food Staten island as brothers is pizza to staten island they are both staples, sushi okay... but the Chinese food staples is where they shine, get some apps sit at the bar enjoy"

"January 16, 2020"